Is Vivid Seats legit? This question has been asked by many event-goers looking for a reliable platform to purchase tickets. This comprehensive review will delve into Vivid Seats, examining its pros and cons, anecdotes, and data to determine whether it is a legitimate platform for buying and selling tickets.
Vivid Seats is an online marketplace that connects buyers and sellers of tickets for live events, including concerts, sports games, and theatre productions. It has operated since 2001 and has facilitated hundreds of millions of dollars worth of ticket sales. But is it all sunshine and rainbows? Let’s explore the pros and cons of using Vivid Seats.
Vivid Seats has sold over 100 million tickets and has a 100% buyer guarantee. It is considered one of the largest independent ticket marketplaces in North America.
However, it is worth noting that Vivid Seats has a mixed customer service reputation, with some users reporting hidden fees amounting to around 25% of the ticket price.
In terms of brand awareness, 37% of event ticket purchasers in the United States are aware of Vivid Seats, and 8% of U.S. event ticket users say they like the platform.
Of the 37% who know the brand, 22% use them. Around 5% of event ticket users in the United States say they are likely to use Vivid Seats again, which means that 62% of their purchasers show loyalty to the brand.
According to ConsumerAffairs, Vivid Seats is a “trusted and reliable way to buy and sell tickets” recommended for anyone looking for deals on concert tickets or shows in the United States.
The New York Post also considers Vivid Seats as legit as ticketing sites come, offering a buyer’s guarantee that includes award-winning customer service care, safe transactions, and on-time ticket delivery.
Based on our analysis, Vivid Seats is a legitimate platform for buying and selling tickets. It offers a 100% Buyer Guarantee, a rewards program for frequent buyers, and a wide range of events to choose from.
However, it is essential to be cautious and verify the tickets before making any travel plans, as some customers have reported issues with ticket authenticity. Additionally, be aware of hidden fees that can increase the final price.
In conclusion, while Vivid Seats is a legitimate platform, it is essential to compare different ticket marketplaces to find the best deal for your specific needs.
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