Is Vivid Seats Legit? A Comprehensive Review and Analysis

Is Vivid Seats Legit? A Comprehensive Review and Analysis

Is Vivid Seats Legit? A Comprehensive Review and Analysis

As Seen On

Is Vivid Seats legit? This question has been asked by many event-goers looking for a reliable platform to purchase tickets. This comprehensive review will delve into Vivid Seats, examining its pros and cons, anecdotes, and data to determine whether it is a legitimate platform for buying and selling tickets.

Is Vivid Seats Legit? A Comprehensive Review And Analysis Is Vivid Seats Legit

A Closer Look at Vivid Seats: Pros and Cons

Vivid Seats is an online marketplace that connects buyers and sellers of tickets for live events, including concerts, sports games, and theatre productions. It has operated since 2001 and has facilitated hundreds of millions of dollars worth of ticket sales. But is it all sunshine and rainbows? Let’s explore the pros and cons of using Vivid Seats.


  • Provides tickets for a wide range of events across the country
  • Simple search navigation
  • 100% Buyer Guarantee
  • Independently operated
  • Rewards program for frequent buyers


  • Ticket prices can fluctuate
  • Hidden fees increase the final price
  • Mixed customer service reputation

Data and Statistics: The Numbers Behind Vivid Seats

Vivid Seats has sold over 100 million tickets and has a 100% buyer guarantee. It is considered one of the largest independent ticket marketplaces in North America. 

However, it is worth noting that Vivid Seats has a mixed customer service reputation, with some users reporting hidden fees amounting to around 25% of the ticket price.

In terms of brand awareness, 37% of event ticket purchasers in the United States are aware of Vivid Seats, and 8% of U.S. event ticket users say they like the platform

Of the 37% who know the brand, 22% use them. Around 5% of event ticket users in the United States say they are likely to use Vivid Seats again, which means that 62% of their purchasers show loyalty to the brand.

Quotes and References: What the Experts Say

According to ConsumerAffairs, Vivid Seats is a “trusted and reliable way to buy and sell tickets” recommended for anyone looking for deals on concert tickets or shows in the United States. 

The New York Post also considers Vivid Seats as legit as ticketing sites come, offering a buyer’s guarantee that includes award-winning customer service care, safe transactions, and on-time ticket delivery.

Conclusion: Is Vivid Seats Legit?

Based on our analysis, Vivid Seats is a legitimate platform for buying and selling tickets. It offers a 100% Buyer Guarantee, a rewards program for frequent buyers, and a wide range of events to choose from. 

However, it is essential to be cautious and verify the tickets before making any travel plans, as some customers have reported issues with ticket authenticity. Additionally, be aware of hidden fees that can increase the final price. 

In conclusion, while Vivid Seats is a legitimate platform, it is essential to compare different ticket marketplaces to find the best deal for your specific needs.

Konger Avatar
11 months ago

Why Us?

  • Award-Winning Results

  • Team of 11+ Experts

  • 10,000+ Page #1 Rankings on Google

  • Dedicated to SMBs

  • $175,000,000 in Reported Client

Contact Us

Up until working with Casey, we had only had poor to mediocre experiences outsourcing work to agencies. Casey & the team at CJ&CO are the exception to the rule.

Communication was beyond great, his understanding of our vision was phenomenal, and instead of needing babysitting like the other agencies we worked with, he was not only completely dependable but also gave us sound suggestions on how to get better results, at the risk of us not needing him for the initial job we requested (absolute gem).

This has truly been the first time we worked with someone outside of our business that quickly grasped our vision, and that I could completely forget about and would still deliver above expectations.

I honestly can't wait to work in many more projects together!

Contact Us


*The information this blog provides is for general informational purposes only and is not intended as financial or professional advice. The information may not reflect current developments and may be changed or updated without notice. Any opinions expressed on this blog are the author’s own and do not necessarily reflect the views of the author’s employer or any other organization. You should not act or rely on any information contained in this blog without first seeking the advice of a professional. No representation or warranty, express or implied, is made as to the accuracy or completeness of the information contained in this blog. The author and affiliated parties assume no liability for any errors or omissions.