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Privacy Policy

We take privacy seriously.

How CJ&CO collects, uses, stores and protects your personal information under the Australian Privacy Principles, and how to contact us about it.

CJ&CO is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au

  1. What is Personal Information and why do we collect it?

    Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.

    This Personal Information is obtained in many ways including interviews, correspondence, by telephone and email, via our website www.cjco.com.au, via our landing pages, chatbots, from media and publications, from other publicly available sources, from cookies and from third parties. We don’t guarantee website links or policy of authorised third parties.

    We collect your Personal Information for the primary purpose of providing our services and support to you, as well as marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or by using our unsubscribe links on every marketing email.

  2. Sensitive Information

    Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

    Sensitive information will be used by us only:

    • For the primary purpose for which it was obtained
    • For a secondary purpose that is directly related to the primary purpose
    • With your consent; or where required or authorised by law.
  3. Third Parties

    Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party. We may, where applicable, provide your data to third party services we use, such as Facebook Ads, email marketing platforms and other marketing-related tools.

  4. Website Analytics, Advertising and Bookings

    Our website uses Google Analytics to understand how visitors find and use the site, and the Meta Pixel to measure our advertising on Facebook and Instagram. These tools use cookies and similar technologies. When you send us an enquiry or book a meeting, we may also share some of the details you give us with Meta through its Conversions API (your email address, phone number and name are hashed before they are sent, along with technical details such as your IP address and browser) so we can measure which of our ads lead to enquiries. Meetings booked on our website are scheduled with Calendly: our booking form sends your name, contact details, answers and chosen time to Calendly to create the booking.

  5. Disclosure of Personal Information

    Your Personal Information may be disclosed in a number of circumstances including the following:

    • Third parties where you consent to the use or disclosure; and
    • Where required or authorised by law.
  6. Security of Personal Information

    Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

    When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

  7. Access to your Personal Information

    You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

    CJ&CO will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

    In order to protect your Personal Information we may require identification from you before releasing the requested information.

  8. Maintaining the Quality of your Personal Information

    It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

  9. Policy Updates

    This Policy may change from time to time and is available on our website.

  10. Privacy Policy Complaints and Enquiries

    If you have any queries or complaints about our Privacy Policy please contact us at:

    [email protected]

$175+ Million Reasons

We love what we do. We love helping business owners take their businesses to the next level. And we love being able to share this feedback with you.

Excellent

Google reviews

  • Video review

    Ben Howard

    Eclipse Tinting

  • I cannot recommend CJ&CO highly enough.

    I am super happy with the custom-made business website they created for me. They possess an amazing rare ability to take loose ideas and concepts and truly bring them to life in a way that exceeded all my expectations. What sets Casey and his team apart is their high level of expertise. They didn't just build what I asked for, they provided invaluable recommendations to ensure the website would not only look amazing but also be highly effective in attracting leads. Throughout the entire process, the team demonstrated True Professionalism & Patience: They were incredibly open to discussing my feedback and making adjustments; Clear & Consistent Communication: I was never left in the dark; they kept me updated every step of the way; Impeccable Timing: Their commitment and dedication to meeting our project timelines were outstanding. We have recently launched our marketing campaign with CJ&CO, and I feel certain that their deep knowledge and the superb website they produced will soon draw in new clients. If you are looking for a top-tier digital marketing agency to create a website for you, I strongly recommend CJ&CO. Casey and his team are super amazing!

    Jib Esperida

    Google review

  • Casey and his team has been instrumental in bringing my website to life.

    Their attention to detail, responsiveness, and ability to understand exactly what I needed made the entire process smooth and efficient. Highly recommend him to anyone looking for a reliable and skilled developer.

    Salah mazin

    Google review

  • Lauren Crumlish from Speech Clinic

    CJ&CO have single-handedly grown my business.

    We’re now turning away $60,000 every week in organic leads. Because we just don’t have the capacity.

    Lauren Crumlish

    Speech Clinic

  • Absolutely thrilled with the website CJ&CO created for us!

    They did an amazing job: modern, clean, and super user-friendly. Highly recommend!

    Johnnie Stavrou

    Google review

  • Video review

    Courtney Nightingale

    The Parenting Edit

  • Working with this web designer was an absolute pleasure.

    The entire process was seamless, easy, and incredibly user-friendly. They were patient and flexible with all the changes and back-and-forth, and their communication was always prompt and professional. Most importantly, they absolutely nailed the brief. I couldn’t be happier with the final result, highly recommend!

    Shallon Duck

    Google review

  • CJ&CO did an amazing job creating my website

    Bradley John

    Google review

  • Client text message: Casey that is awesome! This is exactly what I pictured in my head to have the first time when I hired that guy off Upwork but never turned out slightly even close. This is even better actually than what I imagined, I really honestly think this website will pop off, it’s not like anyone else’s!
    Client message
  • To the insightful marketing behemoth that Casey brings to our whole world of getting in the customers focus zone, once again your insightful strategies always go above and beyond the normality of blanket marketing and get us some enviable results from our competitors and partners alike. Keep up the efforts mate. You are our connection to the customer.

    Stuart Taylor

    Client testimonial

  • Up until working with Casey, we had only had poor to mediocre experiences outsourcing work to agencies. Casey & the team at CJ&CO are the exception to the rule.

    Babybub Maternity logo

    babybub

    BabyBub

  • CJ&CO has helped me to steadily gain clients so much that I'm now looking at taking on additional staff to meet the demand.

    Speech Language and Communication Needs Australia

    Client testimonial

  • Within a very short amount of time, the leads coming in the door were AMAZING!

    Courtney Nightingale

    Client testimonial

  • Video review

    Wonderful Indonesia

    Wonderful Indonesia

  • I used to enjoy doing my own marketing.

    Landing leads and cinching clients is a real endorphin rush. However, it was very hit or miss. One day, something changed and after almost $300 in Facebook ad spend, I didn’t land a single lead. I couldn’t figure it out and got referred to CJ&CO from a fellow OT. Within a month, with Casey's short-term strategy, the leads were rolling in!

    Brent W

    Client testimonial

  • Tabitha of Care Speech Pathology

    The inquiries just keep coming and the business is unrecognizable!

    We now have four full-time employees.

    Tabitha & Jack

    Care Speech

  • Working with Casey on the Keevo Health website has honestly been one of the best decisions I’ve made for my business. Building a telehealth brand is not easy especially when you’re trying to create something premium, compliant, modern, high-converting, and actually different from the rest of the market. From day one, Cinco understood the vision immediately and brought it to life better than I could’ve imagined. What impressed me the most wasn’t just the design quality it was the patience, communication, creativity, and attention to detail throughout the entire process. No matter how many tweaks, refinements, late-night ideas, or changes I threw at him, he always handled everything professionally and genuinely cared about getting the final result perfect. The website now looks premium, clean, trustworthy, and exactly aligned with the long-term vision of Keevo Health. It doesn’t just “look good” it feels like a real high-end healthcare brand. In a world where a lot of people overpromise and underdeliver, Casey genuinely goes above and beyond. Hard worker, highly skilled, easy to work with, and someone who actually takes pride in what he does . Could not recommend him enough to anyone looking to build a serious brand or website. Thank you again mate, appreciate all the effort, patience, and support throughout this journey. Excited for what’s ahead 🚀

    Mike Gupta

    Google review

  • Video review

    Carly Dibble

    Meraki Home Design

  • Great Service, Impressive website creation.

    Enjoyed the process :) Look forward to the launch!

    Andrew Darmos

    Google review

  • Since going with Casey and his team, we have had nothing but wins! They are great communicators, but more importantly, have got awesome results with low lead costs.

    Chris Jellis from Domain Health

    Chris Jellis

    Domain Health

  • After countless attempts with other companies and always being left disappointed, finding Casey and the Team has been the biggest blessing. The quality, knowledge and professionalism is second to none. I’ve since engaged CJ&CO for the design and build of 2 of my business's websites and ongoing SEO works. Couldn’t be happier with the service and care I’ve received since day one! Special thanks to Casey and Mits! Would and have recommended to others!

    Mitchell Cross

    Google review

  • Client text message: Loving it! Honestly wasn’t expecting a hell of a lot at this stage and this is literally blowing it out of the water.
    Client message
  • Communication.

    The communication between CJ&CO (particularly Casey and Mits) was quick, clear and provided easily understandable information. They balance patience and walking their clients through the journey with efficiency really well. They understand how to directing the Client based on their learned experience whilst being open to Clients ideas resulting in a superb end product. Highly recommended.

    Hishaam Tayob

    Google review

  • Working with CJ&CO was nothing short of exceptional.

    From the very first conversation, they understood exactly what I needed for my website and brought it to life with precision, creativity, and a genuine care for the brand vision. The final product exceeded all expectations, both visually and functionally. Casey and Mits were professional, attentive and genuinely invested in bringing the site to life It was a seamless experience from start to finish, and I couldn’t be happier with the result.

    Zac Hames

    Google review

  • Video review

    Jack & Tabitha

    Care Speech Pathology

  • The enquiries just keep coming and the business is now unrecognisable.

    But, what we like most about Casey, is he's a great communicator, really easy to work with and responsive to our needs.

    Care Speech Pathology

    Client testimonial

  • Delivered outstanding results. Super helpful and outstanding with his communication.

    Harrison

    Westy’s Pressure Washing

  • I'd highly recommend Casey to business owners who are looking to take that plunge to market their business online.

    Meraki Home Design

    Client testimonial

  • Extremely happy with Casey and his team. If you’re looking for a highly experienced, knowledgeable and ideas-driven marketing agency, look no further.

    Jack and Tabitha of Care Speech Pathology

    Jack Duke

    Care Speech Pathology

  • My business is thriving.

    They developed a new easy to use website for me whilst also managing my Google AdWords account.

    Ben Howard

    Client testimonial