As technology continually evolves and businesses adapt, Salesforce remains committed to delivering the best possible user experience through their platform. In the Summer 2023 release, Salesforce unveiled its enhanced UX, CRM upgrades, and streamlined commerce features designed to improve user experience, productivity, and efficiency. Let’s take a closer look at the key features and enhancements that were announced.
The upgraded layout consolidates address fields and phone numbers for more straightforward data entry. Improvements in spacing and alignment make the platform more readable and easier to navigate, enhancing overall user experience.
Salesforce now allows users to customize app pages by maximizing and minimizing page sections to save screen real estate. This feature helps users manage their workload by focusing on what’s most important.
In an effort to promote inclusivity, Salesforce introduced the “Mx.” salutation, allowing users to select a gender-neutral option when addressing contacts.
With the updated dashboard feature, users can create their tailored workspace by adding custom images and text. They can apply up to five filters for enhanced data viewing, increasing productivity and improving data analysis.
The improved calendar feature now lets users drag-and-drop events for easy scheduling adjustments. Additionally, overlapping event tiles and color-coded events help users visualize their schedule more efficiently.
Now, users can trigger partner completion actions along with external actions within the same Salesforce interface. The platform seamlessly integrates with third-party tools, allowing for a multi-touch experience and operational efficiencies.
Salesforce has made significant strides in streamlining order management for businesses. The introduction of Order Management Home and Order Management Work app templates makes it easier for users to manage orders and stay organized.
The new starter kits for B2C Commerce come with prebuilt components that significantly cut down setup time. Enhanced site performance and maintainability make managing an online business a breeze.
Salesforce has simplified the reordering process for B2B customers, providing a more user-friendly experience. This improvement not only enhances user experience but also helps B2B businesses build lasting relationships with their customers.
As businesses seek new ways to grow and stay competitive, Salesforce remains a reliable partner in providing the necessary tools to succeed in today’s fast-paced digital landscape.
Up until working with Casey, we had only had poor to mediocre experiences outsourcing work to agencies. Casey & the team at CJ&CO are the exception to the rule.
Communication was beyond great, his understanding of our vision was phenomenal, and instead of needing babysitting like the other agencies we worked with, he was not only completely dependable but also gave us sound suggestions on how to get better results, at the risk of us not needing him for the initial job we requested (absolute gem).
This has truly been the first time we worked with someone outside of our business that quickly grasped our vision, and that I could completely forget about and would still deliver above expectations.
I honestly can't wait to work in many more projects together!
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*The information this blog provides is for general informational purposes only and is not intended as financial or professional advice. The information may not reflect current developments and may be changed or updated without notice. Any opinions expressed on this blog are the author’s own and do not necessarily reflect the views of the author’s employer or any other organization. You should not act or rely on any information contained in this blog without first seeking the advice of a professional. No representation or warranty, express or implied, is made as to the accuracy or completeness of the information contained in this blog. The author and affiliated parties assume no liability for any errors or omissions.
