The American Rescue Plan Act of 2021 (ARPA) allocated $10 billion to the Homeowner Assistance Fund (HAF), aimed at providing financial relief to homeowners impacted by the COVID-19 pandemic. State agencies faced significant challenges in securely and efficiently distributing these funds to those in need. This led to a vital need for reliable technology solutions to streamline the process.
An essential factor for successfully implementing the HAF system is partnering with a trusted vendor that can provide the necessary features and functionality. Crucial aspects of a successful program include ease of deployment, security, flexibility, automation, and scalability.
Speridian, a leading technology solutions provider, has developed its FedRAMP-certified CaseXellence platform to address these needs. Five US states – Vermont, New Hampshire, Massachusetts, Indiana, and Arizona – have chosen this platform to streamline their HAF distribution. These states were able to launch their portals within 45 days, and payments were disbursed just three days after application approvals.
The CaseXellence platform offers flexibility and scalability that meets not only ARPA requirements but also state-specific needs. Google Cloud serverless technologies, such as Google Kubernetes Engine, Firebase, Google Translate, Cloud SQL, BigQuery, and Looker, support the platform’s scalability, ensuring that it can efficiently handle the high volumes of data generated by the HAF program.
With built-in low-code workflows and automation tools, the CaseXellence platform allows states to set up, modify, and manage processes with ease. This capability enables them to tailor various state-specific processes, including intake, case processing, counseling, and payment disbursement.
CaseXellence platform utilizes BigQuery and Looker to derive program performance metrics and create state and federal reports. These data-driven insights help forecast how the program may respond to policy changes and identify potential areas for improvement.
The role of technology in streamlining the HAF distribution process has become increasingly apparent. By employing reliable and efficient technology solutions like Speridian’s CaseXellence platform, state agencies can overcome the challenges of securely distributing funds to homeowners in need. With its low-code workflows, automation tools, and comprehensive reporting features, the platform not only meets ARPA requirements but also addresses state-specific needs, setting a benchmark for other programs to follow.
Up until working with Casey, we had only had poor to mediocre experiences outsourcing work to agencies. Casey & the team at CJ&CO are the exception to the rule.
Communication was beyond great, his understanding of our vision was phenomenal, and instead of needing babysitting like the other agencies we worked with, he was not only completely dependable but also gave us sound suggestions on how to get better results, at the risk of us not needing him for the initial job we requested (absolute gem).
This has truly been the first time we worked with someone outside of our business that quickly grasped our vision, and that I could completely forget about and would still deliver above expectations.
I honestly can't wait to work in many more projects together!
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